Can I change my ride slot booking?

We understand that at times things change and we don’t want you to miss your ride. Your bookings are not refundable, but if you notify Pumpt up to 24 hours prior to your booked slot, we can transfer your booking to the next suitable date. You can have up to 6 months to use your credit. Please phone Pumpt.

Can I change my party booking?

Payment in full is required to secure your booking. Pumpt does not refund party bookings, but if a change of date is requested up to 5 days prior to the party date, Pumpt will transfer the booking to the next suitable date.  Please phone Pumpt.

Pumpt does not issue refunds on bookings.